Human intelligence: the six capabilities AI can’t replicate

PwC’s 2026 Global AI Jobs Barometer found that new tasks in the most AI-exposed roles are 2.5 times more likely to depend on empathy, judgment and creativity than tasks in less-exposed roles. The more capable AI becomes, the more it raises the value of what it can’t do. We call that Human Intelligence — the six capabilities that determine whether people use AI well, or are quietly replaced by it.

Confidence in the leadership pipeline is falling

21%

Confident in bench (down from 30%)

Confident in bench (down from 30%)

22%

Use 3rd-party for critical role fit

Use 3rd-party for critical role fit

34%

Use it for succession gaps

Use it for succession gaps
The New Scarcity: Human Intelligence
The New Scarcity: Human Intelligence
Humanistic Leadership

This white paper explores how human intelligence must be paired with AI tools to deliver the greatest value for our organizations. The AI tools are rapidly expanding and taking over work that used to take hours. These tools are critical, and we need to stay up to date with our evolving landscape. Human intelligence is our capacity to make sense of the world around us, discern what matters, and use that understanding to make purposeful choices and shape what comes next. It will become a set of decisive organizational capabilities of this era. In this paper, we will go deeper into each capability: what it is, why it matters now, what the evidence says, what it looks like when it is missing, and what HR and talent leaders can do to make it visible, assessable, and developable.

No matter how capable AI becomes, the ability to dream of a future that does not yet exist, and the courage to create it, remains uniquely human.

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Whether you’re exploring a partnership or solutions for your organization, we’re ready to connect.

Lisa Danels
Executive Director
Christian Neubert
Managing Director
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